I had something similar happen (different scenario, same outcome) when I bought my car. Needless to say, I was not impressed. I am usually very polite and cordial on the phone but not that time. I told them in no uncertain terms that I was not a criminal (as honest as they come) and would not be treated as such. I then asked the rep to speak to her supervisor or someone who had the authority to overrule this ridiculous situation. Lo and behold, 30 minutes later I got a call back telling me everything was ok. I love happy endings

 

Talk to the gecko.

 

+1 for Geico

 

Yet another + for Geico....

 

Same boat here, I had a problem with one company and they doubled my insurance rate, as soon as an insurance company cancel your insurance for non payment, it's more than double. My car was 2400 $ a year, I told them to F' off and could not get another anywhere else. So I did not take any for 2 years. Then I tried again and they got me some 1300$ coverage after I lied to them, now I pay 700 $ a year same car. My bike cost me 240 $/year

 

+1 for Geico

 

Got it figured out, I talked to an actual agent and she was able to get me back at my old rate.

BTW: from online quotes, Progressive was cheaper, and Geico more expensive (even more than my doubled rate)