fork brace group buy? who would be intrested?
12-13-2007, 02:17 PM
#183
Senior Member
Superstock
Join Date: Oct 2006
Location: Portland, OR
Posts: 266
While I have nothing but good things to say about Bill and MFI, Superbrace is just one massive clusterfuck of an organization. I've been put off by them multiple times, each time being given a different date for when the black anodized would be ready. Once again, they're trying to pull some bullshit wool over both mine and MFI's eyeballs and say "oh, we're just having problems with the people who make them black anodized."
Whatever. I'll still order through MFI, but I'm finished with Superbrace.
Whatever. I'll still order through MFI, but I'm finished with Superbrace.
12-13-2007, 02:37 PM
#185
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
Still Waiting
SB moved locations and I think that is the issue. Today they said 3~3 more weeks (I ordered standard polished on 10-16-07)
At this point I'm not riding and still have not finished my bar conversion so it matters not when it gets here (until I'm ready to reinstall the main fairing at least)
At this point I'm not riding and still have not finished my bar conversion so it matters not when it gets here (until I'm ready to reinstall the main fairing at least)
12-13-2007, 02:41 PM
#186
Senior Member
Superstock
Join Date: Oct 2006
Location: Portland, OR
Posts: 266
I can't say I have a problem with them moving, or that I need my brace now. Moreso, it's the fact that they keep giving me bogus timelines when I could have had an equal (some would argue better) brace for nearly the same price. I just take issue when I feel like I'm being strung along and not just told outright what the problem is and a realistic timeframe.
12-13-2007, 04:12 PM
#188
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
I can't say I have a problem with them moving, or that I need my brace now. Moreso, it's the fact that they keep giving me bogus timelines when I could have had an equal (some would argue better) brace for nearly the same price. I just take issue when I feel like I'm being strung along and not just told outright what the problem is and a realistic timeframe.
12-13-2007, 04:20 PM
#189
Senior Member
Superstock
Join Date: Oct 2006
Location: Portland, OR
Posts: 266
Actually, being honest with your customers is a much better way of operating then just assuming timelines that you don't know if you can pull off. It -definetly- shouldn't take 2 months before they actually look into the problem. And if MFI can get me the Coerce brace, I think I'll be cancelling this order too.
12-13-2007, 04:30 PM
#190
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
Coerce Direct
Actually, being honest with your customers is a much better way of operating then just assuming timelines that you don't know if you can pull off. It -definetly- shouldn't take 2 months before they actually look into the problem. And if MFI can get me the Coerce brace, I think I'll be cancelling this order too.
Just get your money back from MFI and order direct from here
http://www.maxmcdirect.com/proddetai...od=DA035HS1101
they supposidly ship fast $134.00 delivered
02-28-2008, 09:44 AM
#193
Senior Member
SuperSport
Join Date: Aug 2007
Location: Fredericksburg, VA
Posts: 714
I went to MFI a couple weeks ago and asked about my SB. MFI called SB and got the run around. It started off as everyone was out to lunch, then the BA's were back ordered, then they just moved, and finally...they don't have any, don't know when they will, and can't give anyone an answer. Bill at MFI ran up one side of their *** and down the other and did not leave much in between. I cancelled my order, got my money back, and a sincere apology from Bill. So if anyone else is waiting, call MFI and cancel. I meant to get this info out sooner.
Bill Bernhardt
Manager
MFI
703-583-9600
866-583-9600 (toll free)
This was not MFI's fault at all and SB got what was comin.
Bill Bernhardt
Manager
MFI
703-583-9600
866-583-9600 (toll free)
This was not MFI's fault at all and SB got what was comin.
02-28-2008, 03:21 PM
#194
Junior Member
Squid
Join Date: Sep 2006
Location: Columbus, Ohio
Posts: 3
I had a call from SB a couple of weeks ago with the same excuses, but promising to produce and ship by the end of this month, which is tomorrow. I stated that I needed it by the end of February to give me time to install prior to a track day in mid-March. I plan to cancel my order tomorrow and order from the other link - I just hope they can deliver quickly.
04-18-2008, 04:17 PM
#195
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
Latest Word on Delivery
I just spoke to Scott (the Owner) and he said they'll be shipping the standard polished units next week; those of us who ordered black anadized are going to have to wait "only" a couple or so more weeks for shipment.
04-19-2008, 08:12 AM
#197
I could ride in
SuperBike
Join Date: Sep 2007
Location: Dayton, TN
Posts: 1,729
when the "it's finally ready" post was up, i ordered, but...
... when i ordered chris said "2 days" to ship. now weeks later, he says "anytime now" , "next week" , "they're at the polishers" etc. this company (SB) is a complete joke. if i hadn't of already ordered w/ the fork protectors, i'd just cancel and get the coerce in one week, too. i don't know what their problem is, my machinist friend can get one of these copied in one day - on non-cnc old school hand run mill. absolutely ridiculous that they lie over and over just to run your cc and then hold you hostage. i've never seen anything like it in the business world. rant off. 
04-20-2008, 03:19 PM
#198
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
... when i ordered chris said "2 days" to ship. now weeks later, he says "anytime now" , "next week" , "they're at the polishers" etc. this company (SB) is a complete joke. if i hadn't of already ordered w/ the fork protectors, i'd just cancel and get the coerce in one week, too. i don't know what their problem is, my machinist friend can get one of these copied in one day - on non-cnc old school hand run mill. absolutely ridiculous that they lie over and over just to run your cc and then hold you hostage. i've never seen anything like it in the business world. rant off.
You can still cancel your order, whether or not you ordered fork guards. The Coerce unit is above average but is a 5-piece design versus the SB 2-piece unit. The Coerce also uses different ID nylon bushings in a "fits-all" aluminum clamshell "collet" on each slider and different length "bridge" pieces to fit various tube sizes and fork widths. No fork guard offered either.
04-21-2008, 08:42 AM
#199
I could ride in
SuperBike
Join Date: Sep 2007
Location: Dayton, TN
Posts: 1,729
i just don't like the hard sell : "you can buy them now" only to hear that it's months of bs. then "they're ready now" and weeks of more bs. the internet (thanks Al G.!) makes the world small and companies not only need to be lean - they need to perform. we're not the first group buy to get screwed by SB.
i want the fork protectors; i ride "the pace" with others often who are a bit more squidly and the road debris is pretty heavy around here. and yes, i do think the design is better on the SB vs the coerce... but designs are not product delivered to your door in a timely fashion as promised.
i used to own a product/labor company. i ALWAYS added 20% in time, materials and money - all competitive bid. when done faster, better, and for less than contracted (often), i never had to advertise - word of mouth is better than any ad. when i had to turn down business, it hurt - but when my lead time got to 6 weeks, it had to be done. i expanded 3 times and had no problems with business continuity - it's not rocket science to plan ahead.
i want the fork protectors; i ride "the pace" with others often who are a bit more squidly and the road debris is pretty heavy around here. and yes, i do think the design is better on the SB vs the coerce... but designs are not product delivered to your door in a timely fashion as promised.
i used to own a product/labor company. i ALWAYS added 20% in time, materials and money - all competitive bid. when done faster, better, and for less than contracted (often), i never had to advertise - word of mouth is better than any ad. when i had to turn down business, it hurt - but when my lead time got to 6 weeks, it had to be done. i expanded 3 times and had no problems with business continuity - it's not rocket science to plan ahead.
it finally showed up today...
05-02-2008, 04:36 AM
#205
I could ride in
SuperBike
Join Date: Sep 2007
Location: Dayton, TN
Posts: 1,729
the other thread has a number for chris at SB. i called a month ago and asked for the group buy price (and '07 pricing too, BTW). He said they'd had a price increase for '08, but would give me the group buy price (me thinking the whole time - "that's only what you should do, numb-nuts!"). it was 145 shipped w/ the $15 fork protectors. i think they should offer a discount off the group buy '07 price for SHOG buyers considering the fiasco they promulgated upon us.
05-02-2008, 07:36 AM
#206
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
the other thread has a number for chris at SB. i called a month ago and asked for the group buy price (and '07 pricing too, BTW). He said they'd had a price increase for '08, but would give me the group buy price (me thinking the whole time - "that's only what you should do, numb-nuts!"). it was 145 shipped w/ the $15 fork protectors. i think they should offer a discount off the group buy '07 price for SHOG buyers considering the fiasco they promulgated upon us.
05-02-2008, 07:37 AM
#207
Senior Member
SuperBike
Join Date: Jan 2007
Posts: 2,119
the other thread has a number for chris at SB. i called a month ago and asked for the group buy price (and '07 pricing too, BTW). He said they'd had a price increase for '08, but would give me the group buy price (me thinking the whole time - "that's only what you should do, numb-nuts!"). it was 145 shipped w/ the $15 fork protectors. i think they should offer a discount off the group buy '07 price for SHOG buyers considering the fiasco they promulgated upon us.
Thread
Thread Starter
Forum
Replies
Last Post
Dr Honda
Modifications - Performance
71
02-06-2012 08:33 AM
inderocker
Classifieds
6
06-07-2010 12:22 AM
reaper
Modifications - Performance
18
11-28-2007 08:29 PM
