I am still on back order and waiting.

 

I went to MFI a couple weeks ago and asked about my SB. MFI called SB and got the run around. It started off as everyone was out to lunch, then the BA's were back ordered, then they just moved, and finally...they don't have any, don't know when they will, and can't give anyone an answer. Bill at MFI ran up one side of their *** and down the other and did not leave much in between. I cancelled my order, got my money back, and a sincere apology from Bill. So if anyone else is waiting, call MFI and cancel. I meant to get this info out sooner.

Bill Bernhardt
Manager
MFI
703-583-9600
866-583-9600 (toll free)

This was not MFI's fault at all and SB got what was comin.

 

I had a call from SB a couple of weeks ago with the same excuses, but promising to produce and ship by the end of this month, which is tomorrow. I stated that I needed it by the end of February to give me time to install prior to a track day in mid-March. I plan to cancel my order tomorrow and order from the other link - I just hope they can deliver quickly.

 

I just spoke to Scott (the Owner) and he said they'll be shipping the standard polished units next week; those of us who ordered black anadized are going to have to wait "only" a couple or so more weeks for shipment.

 

I did cancel the SB and bought the Coerce brace - it is a very well designed unit - and arrived within days of ordering it, all the way from Japan (I think).

 

... when i ordered chris said "2 days" to ship. now weeks later, he says "anytime now" , "next week" , "they're at the polishers" etc. this company (SB) is a complete joke. if i hadn't of already ordered w/ the fork protectors, i'd just cancel and get the coerce in one week, too. i don't know what their problem is, my machinist friend can get one of these copied in one day - on non-cnc old school hand run mill. absolutely ridiculous that they lie over and over just to run your cc and then hold you hostage. i've never seen anything like it in the business world. rant off.

 

I agree but I am apparently more laid back about things. SB certainly should not be promising what they cannot deliver. I just hope they finally come through next week.

You can still cancel your order, whether or not you ordered fork guards. The Coerce unit is above average but is a 5-piece design versus the SB 2-piece unit. The Coerce also uses different ID nylon bushings in a "fits-all" aluminum clamshell "collet" on each slider and different length "bridge" pieces to fit various tube sizes and fork widths. No fork guard offered either.

 

i just don't like the hard sell : "you can buy them now" only to hear that it's months of bs. then "they're ready now" and weeks of more bs. the internet (thanks Al G.!) makes the world small and companies not only need to be lean - they need to perform. we're not the first group buy to get screwed by SB.
i want the fork protectors; i ride "the pace" with others often who are a bit more squidly and the road debris is pretty heavy around here. and yes, i do think the design is better on the SB vs the coerce... but designs are not product delivered to your door in a timely fashion as promised.
i used to own a product/labor company. i ALWAYS added 20% in time, materials and money - all competitive bid. when done faster, better, and for less than contracted (often), i never had to advertise - word of mouth is better than any ad. when i had to turn down business, it hurt - but when my lead time got to 6 weeks, it had to be done. i expanded 3 times and had no problems with business continuity - it's not rocket science to plan ahead.

 

i am interested

 

... the polishers took a holiday on the underside, but at least it's here. what's the best method to remove the stock plastic fork shields?

 

Posted a reply on your other thread. Double-poster!

 

 

I'm interested, depending on the price...btw, they're $154.95 now on the superbrace site...

 

the other thread has a number for chris at SB. i called a month ago and asked for the group buy price (and '07 pricing too, BTW). He said they'd had a price increase for '08, but would give me the group buy price (me thinking the whole time - "that's only what you should do, numb-nuts!"). it was 145 shipped w/ the $15 fork protectors. i think they should offer a discount off the group buy '07 price for SHOG buyers considering the fiasco they promulgated upon us.

 

I'll talk to Chris next we speak. I thought it should of been $119 + the $15 = $134 total???

 

I'll talk to Chris next we speak. I thought it should of been $119 including shipping + the $15 = $134 total???

 

for whatever reason, it was 130.20 and 15.00 no shipping or tax, total 145.20